Feeling #Emojinal? House of Fraser's Strange New Campaign
Between now (the 1st of February) and Valentine's Day, House of Fraser's Twitter and Facebook accounts will go emoji mad in order to try and attract a younger customer base. Will it succeed at this when most of their products are unlikely to appeal to young people? Probably not but the campaign on Twitter has been drawing a lot of attention which is what they want. The account's icon has been changed into a house emoji, their banners now say emojinal and they've been posting unreadable tweets containing just emojis as well as pictures of celebrities with emojis just tacked onto the pictures. It's strange and almost childish which is why many people first thought the account had been hacked.
Don't get lippy with us @UrbanDecay, even you aren't safe from this #Emojinal takeover! 😂 pic.twitter.com/gCyiJmQhZA
— House of Fraser (@houseoffraser) February 1, 2016
This does appear to be a strange campaign for House of Fraser who are supposed to sell upmarket goods and aren't exactly cheap. It makes sense that they would want to start advertising for a younger customer base and their Christmas advert on TV did a great job of that but this just seems like a few steps back. It says nothing about their brand and it just looks as if someone is mucking around but this is just the beginning. At the start of a campaign if you don't get media attention then you aren't getting anywhere. You can't really rely on promoted posts as adblockers and the like might hide them but making people want to watch your account and hashtag and seeing how this audience spreads the word? That's a good way to get your campaign noticed and just a brief look in the tag shows it's working, even if most people are making fun of it. For that reason you do have to see the campaign as a stroke of genius but that's about as far as it goes.
Say what you like about House Of Fraser's #Emojinal takeover but it's got you all talking about them & increased their followers too!
— Rachel Hawkins (@Our_Rach) February 1, 2016
We'll have to see if the campaign actually works but House of Fraser appear to think that their new target audience are stupider then they actually are. They need to sell their products more and in a more appealing way. Seeing emojis taking over your timeline is just going to annoy a lot of people and all it proves is that House of Fraser is just a little out of touch.
— Gemma Joyce (@GLJoyce) February 1, 2016
EDIT: Since writing House of Fraser have stopped with the emojis but have a quiz going on until Valentines Day instead. It was just a one day part of the campaign.
Rosina Brooker
Rosina is a Songbird rookie with a degree in Creative Writing. She's trying to focus on her novel on the side but is hoping that Content Writing will turn out to be a good career choice in the mean time! Follow her @RosinaAtSMF
Contact us on Twitter, on Facebook, or leave your comments below. To find out about social media training or management why not take a look at our website for more info: TheSMFGroup.com
Feeling #Emojinal? House of Fraser's Strange New Campaign
Reviewed by Unknown
on
Monday, February 01, 2016
Rating: