Facebook Publishes Comprehensive Internal Enforcement Guidelines & Provides Clarity on Prohibited Content
We’ve spoken many a time recently about all the criticism
directed at Facebook, not only in regards to user privacy, data handling and
all the hot-topic subjects of the moment, but also their long-running battle to
find the right balance in regards to what content should and should not be
allowed on the site. All too many times Facebook have ended up in the headlines
for failing to remove hateful, extremist or otherwise inappropriate content,
and the same is also true of the reverse; the company are just as often accused
of over-censoring the platform and removing content that in no way violates
their terms.
In an effort to alleviate this issue once and for all,
Facebook have provided further clarity on the policing process used to decide
what’s allowed on Facebook by publishing the internal guidelines used to enforce their Community Standards.
Monika Bickert,
VP of Global Product Management at Facebook, explained the reasoning behind the
guidelines’ publication, writing in the official announcement, “We decided to publish these internal guidelines for two
reasons. First, the guidelines will help people understand where we draw the
line on nuanced issues. Second, providing these details makes it easier for
everyone, including experts in different fields, to give us feedback so that we
can improve the guidelines - and the decisions we make - over time.”
In addition, Facebook are also making it easier to appeal a
decision when you feel that content has been mistakenly removed for nudity/sexual
activity, hate speech or graphic violence when no violations were in fact made.
Basically if your photo, video or post has been removed because it violates
Community Standards, you will be notified and given the option to request
additional review. This will lead to a manually-conducted review of the content
in question and if a mistake is then deemed to have been made, you will again
be notified of this and the removed content will be restored.
“We are working to extend this process further by supporting
more violation types, giving people the opportunity to provide more context
that could help us make the right decision, and making appeals available not
just for content that was taken down, but also for content that was reported
and left up. ,” Ms Bickert explains, “We believe giving people a voice in the
process is another essential component of building a fair system.”
Sam
is an aspiring novelist with a passion for fantasy and crime thrillers.
Currently working as Editor of Social Songbird, he hopes to one day drop that
'aspiring' prefix. Follow him @Songbird_Sam
Contact
us on Twitter,
on Facebook, or
leave your comments below. To find out about social media training or
management why not take a look at our website for more info: TheSMFGroup.com
Facebook Publishes Comprehensive Internal Enforcement Guidelines & Provides Clarity on Prohibited Content
Reviewed by Unknown
on
Tuesday, April 24, 2018
Rating: